2
Global Connection
For greater impact, decide on the proper country zone and adapt your approach before each call.
2
Call Routing
Calls are queued up sequentially, and clients are kept updated on any disruptions.
2
Transferring a Call
Connected calls from your request can be transferred to a team member based on your requirements and ease.
A cloud call management software can be set up anywhere between 2 to 3 hours. In fact, we helped Client set up their call management system within 3 hours.
The best software for call centres is a cloud call management solution. It gives you a bird’s eye view over all the inbound and outbound calls your team handles. It also helps you manage high-volume business calls via an easy-to-use web-based interface.
A call management software costs anywhere between 7000 to 15000 to set up. Reach out to us now for the best rates!
A call management software gives you a bird’s eye view over all the inbound and outbound calls your team handles. It helps you manage high-volume business calls via an easy-to-use interface. Features like IVR, click-to-call, call routing, autodialer, etc to help your agents increase productivity and improve customer experience.
No special hardware is required to install call management software. All you need are phones for your agents and a PC. With the latter, you can set up your call centre, control and manage your agents and customer calls.
Call centres use call management software like Wulooj to manage customer calls. A call management software gives you a 360-degree view over all the inbound and outbound calls your team handles. It also comes with features like IVR, click-to-call, call routing, autodialer, and more to help your agents increase productivity and improve customer experience.
